Two brand new dashboards are live on your own branding, the Lead Performance and Marketing Performance consoles, replacing the old reporting that was reading stale data.
The headline this week is the reporting rebuild. Your team flagged two live issues, the Speed to Lead dashboard showing zero, and CallGear calls not landing in the CRM. We traced both to root cause. The zero leads turned out to be the old reporting tool pointing at the retired server while your live data sits on the new one, so rather than patch it, we rebuilt both dashboards from scratch on live data and on your brand. They are live and linked below. The CallGear sync fix is built and going through final deployment now. Everything else from our last call is still queued on your inputs, listed at the end.
01The Picture Today
Two live issues raised by your team, both root caused, one already replaced with something better.
New reporting is live
Lead Performance and Marketing Performance, rebuilt on live data and your branding.
Your team was heard fast
Niall raised two issues, both investigated same day and traced to root cause.
The data itself is sound
Verified in the warehouse: leads and opportunities are all present and syncing.
02Cleared This WeekDelivered
A rebuild rather than a patch, plus the brand cleanup closed out.
Lead Performance dashboard
Brand new, on your RMA branding
Reads live data directly, no stale connection
Replaces the reporting Niall flagged as showing zero
Live now, linked below
Marketing Performance dashboard
Ad performance rebuilt on your branding
Live data, same foundation as Lead Performance
Live now, linked below
Zero leads: root caused
Data verified present in the warehouse, not a data gap
Queries proven correct against live data
Old tool was reading a retired server
Rebuilt rather than patched
Brand cleanup closed
Old film brand removed across products, quotes, and templates
New option added rather than renamed, protecting 27 existing records
Backend cleanup complete
One open item: the public web form, checking with Lemon Agency
03In FlightDeploying
Built and going through final deployment now.
01
CallGear calls into the CRM
Niall reported calls not landing in the notes on opportunity cards. The fix is complete and in final deployment.
Once live: roughly 1,300 historical calls backfilled onto their records
02
RO numbers on invoiced jobs
Root cause confirmed and the fix is written, pending deployment and a full backfill.
Then: full backfill and board verified
04The Bigger BuildsWaiting on you
Scoped and ready. Each needs a single input from you to start.
01
Revenue & Booking Reconciliation
Automate the daily reconciliation so the dashboards show actual paid invoices tied to Titan DMS, and retire the manual spreadsheet.
Needs: the detail from Amsil, or an intro so we can ask him directly
02
Clean Invoice Deliverability
A dedicated sender wired into GHL on a clean subdomain, so quotes and invoices land in the inbox, not spam.
Needs: the Mailgun account opened on your side
03
Commission & Reward Console
A console showing each rep's commission and rewards against their jobs, built on your actual pay rules.
Needs: the commission and reward structure
04
Speed to Lead, tightened
Clear the spam so the metric is true, and close the weekend gap so callbacks stop slipping.
Needs: spam leads marked, and weekend coverage confirmed
05What We Need From YouTo Start
A short list, each one starts a build that is otherwise ready to go.
Calum · Open Open the Mailgun account. Any company email works, it is just to create it. Once it is live we wire it into GHL and the spam problem ends.
Calum · Send The commission and reward structure. How reps are paid on each job, so we build the console around your actual rules.
Calum · Introduce An intro to Amsil, or his answers to three questions. Where revenue comes from and any manual entry, how it reconciles to Titan DMS and how often, and how bookings are recorded.
Calum · Action Clear the spam leads and confirm weekend coverage. So the speed-to-lead figure is true and callbacks stop slipping at weekends.
Calum · Confirm Which date marks a job as invoiced. At estimate acceptance, or at handover. The two can be weeks apart, and it changes what the board shows.
06Ask Anything
Ask about any number, status, or build on this page.
Ask the assistant
Grounded in the figures shown above.
07Links & ResourcesEverything
Your dashboards, in one place. The two at the top are new this week.